Join the hundreds of professionals who rely on ColorDrop gear to grow their business.
Services
Whether you prefer expert hands-on service or want to fix it yourself, ColorDrop supports you every step of the way. From installation to troubleshooting, our team and tutorials have you covered
who is color drop digital?
Before dispatching a service technician to your facility, we begin with a phone-based triage to assess your equipment and gather the latest information—ensuring faster, more effective service. Our goal is to achieve a 97% first-time fix rate because we know your time matters. In fact, 69% of service calls are resolved within one hour, and 24% within 90 minutes, either through phone support or by scheduling a technician.
For warranty-covered calls, customers only pay for travel; print head replacements are the customer’s responsibility. For out-of-warranty service, the cost is $850 per day plus travel and any required parts.
Fill out the form below, and a member of our team will contact you shortly.
Trusted by Print Professionals
White-Glove Support from Industry Pros
Printer Installation & Setup
Ensure your equipment is installed and optimized correctly from day one.
Troubleshooting & Repairs
On-call technical experts for diagnostics, repair advice, or remote help.
Color Calibration & Maintenance
Keep your output precise and consistent with professional tune-ups.
SERVICE REQUEST
We respond within 24 hours
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4.9 out of 5 stars from 47 reviews
★★★★★ Rated 4.7 out of 5
Frequently Asked Questions
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